Released on: October 13, 2008, 3:20 pm

Press Release Author: Alba Spectrum LLC

Industry: Computers

Press Release Summary: If you business is located in USA or Canada countryside,
where local SAP B1 consulting practices are limited and not easy to find, modern
remote access technologies, such as web sessions, skype, remote desktop connections,
VPN - allow you to get instant and very efficient support from SB1 nationwide
support call center and software development factory.

Press Release Body: If you business is located in USA or Canada countryside, where
local SAP B1 consulting practices are limited and not easy to find, modern remote
access technologies, such as web sessions, skype, remote desktop connections, VPN -
allow you to get instant and very efficient support from SB1 nationwide support call
center and software development factory. In this publication we will review remote
support scenarios. Ideally this paper should help you with your SAP BO partner,
reseller and consultant selection

1. User training. Here the best technology is web session, where our consultant
shares with your trainees the same computer monitor and you can see her or his face,
captured by video camera on the laptop - in the case if you are using skype VOIP
telephony

2. Integration and Customization projects. In this scenario the best approach is to
install SAP Business One Data Transfer Workbench with SQL Server management Studio
one of the test servers in your office with open remote desktop connection (over the
Virtual Private Network or VPN). On the same machine you should enable our SB1 SDK
programmers to upload their customization versions for deployment and testing

3. Initial Data conversions. In Sap B1 traditionally this is Data Transfer
Workbench routine, where you prepare CSV files, based on DTW templates

4. New modules implementation. It is often desirable to come out onsite to shake
hands and meet people face-to-face, see your facility and discuss implementation
goals and tactics

5. New Licenses sale. Nationwide support partners can sell SB1 user licenses
nationwide and internationally in most of the cases


Web Site: http://www.albaspectrum.com

Contact Details: Andrew Karasev, Alba Spectrum LLC, help@albaspectrum.com,
http://www.albaspectrum.com, 1-866-528-0577 , subdivision of M2-D2, SAP Business
One VAR and Reseller in Illinois, Georgia, South Carolina, California, Texas. Please
visit our info portal Pegas Planet: http://www.pegasplanet.com Local Service in
Chicago, Atlanta, San Diego, Los Angeles, Orange County, Houston. We also have SAP
Business One Software Development Factory and SB1 Technical Support Call Center,
serving USA country side businesses and internationally: Canada, Brazil. Illinois
practice: Naperville, Aurora, Plainfield, Marseilles, Ottawa, DeKalb, Springfield,
Oakbrook, Glenn Ellyn, Wheaton, Bolingbrook, Romeoville, Lisle, Melrose Park,
Brookfield. San Diego and LA practice: Rancho Bernardo, Oceanside, Poway, Long
Beach, Irvine, Mission Viejo, San Marcos, Carlsbad, La Jolla, Escondido. Houston
Practice: Dallas, Galveston, Sugar Land, Pearland, Katy, Pasadena, Rosenberg, League
City, Galena Park